You should expect a reply within 1 business day.įor fastest service, please be sure to include you serial number in your question. If you need additional assistance, or if the above solutions did not solve your problem, please contact us by clicking on the "Ask a Question" tab above. As with the mechanical sensor, paper must be inserted in the very center for the shredder to detect paper. These are the photo sensors that sense if paper is being inserted into the shredder.
Staples Mailmate M7 Paper Shredder 12 Sheet SPL-TXC12M7A Cross Cut WORKING EUC.
These sensors are also located in the very center of the mouth of the shredder, and look like small glass beads or marbles. Selling a STAPLES MAILMATE Model SPL-TXC 12MA Crosscut Paper CD Shredder. This should release the debris and/or oil build-up and allow the sensor to retract freely when paper is inserted.Īll other shredders will have an electronic sensor. If there is nothing visible by the mechanical sensor, make sure the unit is unplugged, take a credit card and push up and down on the sensor for about 5 seconds. If there is, turn the unit off and use a needle nosed pliers, tweezers or toothpick to try to remove small amounts of debris from below this mechanical sensor. If that doesn't seem to be the problem, you may want to check to be sure that no paper is stuck underneath this sensor. When shredding small documents, such as checks or receipts, be sure that you are inserting the paper directly over this sensor. Fabricated with durable materials, it makes a tasteful, long-lasting addition to any business setting. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or lever in the very center of the mouth of the shredder (where you normally insert the paper). Measuring 12 by 12.7 by 10.3 (LxWxD), the Staples Mailmate M7 Shredder is impressively compact and runs at a low 65 decibels. This likely has to do with the auto run sensor of your shredder not being engaged correctly. Why does my paper shredder operate in reverse only?
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